Privacy

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DIY Alarm Systems / DIY Security Systems

Tennessee Alarm Store

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Privacy Policy


1. Security Policy

2. Protecting Children's Privacy

3. Privacy Policy

4. Account Security

5. Protect Your Account from Online Fraud

6. Collection and Use of Personal Information

7. Disclosure of Personal Information

8. Unsubscribing from E-Mail Marketing

9. Cookies and Other Technology Information

10. Links

11. Policy Updates

12. Questions


1. Security Policy

We know that your privacy is very important to you. Your personal information and site security is of paramount importance to us. We sell alarms! Security is important to us! That's why protecting any personal information, such as your name, address, e-mail, address, phone number, and credit card number will be kept secure. We do, however, need to share some things about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us. We will periodically review and update the security methods implemented and intended to protect information transmitted via this Site, including measures intended to secure and protect all personally identifiable information from theft, loss, misuse, and alteration. FIRST and FOREMOST, know this. We do not store credit card information on this site. All credit card information is immediately passed on to the financial institution for your own safety.

Our Site uses industry-standard encryption technology to provide for the security of your credit card numbers. The secure areas of our Site use certificates provided by GeoTrust, which gives you assurance that the Site is authentic and that all transactions are secured by Secure Socket Layer (SSL) encryption. When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page. Click on the lock icon to verify that the security certificate has been issued to our Site.

However, we cannot guarantee that any electronic commerce is totally secure. We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of electronically stored sensitive personal data via e-mail or by conspicuous posting on the Site as soon as possible to the extent consistent with (I) the legitimate needs of law enforcement, and (II) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

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2. Protecting Children's Privacy

The Tennessee Alarm Store is not intended for use by children under the age of 18. We do not knowingly collect any personal information from children under the age of 18. Have your parent or legal guardian assist you with any purchases you may wish to make.

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3. Privacy Policy

The following outlines our privacy policy:

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  3. We will only retain personal information as long as necessary for the fulfillment of those purposes.
  4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  7. We will make readily available to our customers information about our policies and practices relating to the management of personal information.
  8. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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4. Account Security

We are dedicated to ensuring that your account remains secure. Learn more about the various ways to protect your account:

  1. Keep Your User ID and Password Secure
  2. We ask for your password when you log-in to our Site to make, check or review orders. You will not, however, be asked to log in just to "window shop."
  3. Outside of the log-in process, we will never ask for your password in any unsolicited communication. To enhance your online safety:
  4. Don’t reveal your password to anyone.
  5. Change your password periodically.

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5. Protect Your Account from Online Fraud.

The Internet is not immune to fraud. Criminals will use spoof e-mails, phony web sites, and other deceptive practices to try to obtain your personal information; this is known as phishing. Spoof e-mails are phony e-mails that appear to have originated from a legitimate company. These phony e-mails ask you to go to a spoof website and provide your personal account information. To bait you, often these deceptive e-mails may allude to an urgent matter concerning your account. In many cases, there is no easy way to determine that you are on a phony website because the URL may contain the name of the company it is spoofing.

Security Tips:

  1. Delete suspicious e-mails without opening them.
  2. If you do open a suspicious e-mail, never click on a link or open an attachment contained in the suspicious e-mail.
  3. Do not provide your sensitive information by e-mail or phone.
  4. When entering private information, confirm your security by looking for a closed lock at the bottom of the Web page.
  5. Click on the lock icon to verify that the security certificate has been issued to our site.

If you believe that there is a problem with your account, please contact our customer service department. To report a suspicious e-mail that uses our name, immediately forward it to customerservice@tennesseealarmstore.com by clicking on the E-mail us link in the Contact Us section or call 1-423-562-1927 during regular business hours (Monday - Friday 8AM - 6PM E.S.T.).

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6. Collection and Use of Personal Information

When you provide personal information to us, you are consenting to the manner in which the Tennessee Alarm Store will collect, use, disclose and otherwise manage your personal information, as set out below.

We may collect personal information that you provide us when you:

  1. Purchase, order, return, exchange or request certain information about our products and services;
  2. Request warranty or product repair services;
  3. Contact a customer service desk;
  4. Provide us with comments or suggestions.

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7. Disclosure of Personal Information

Personal Information Disclosure: The Tennessee Alarm Store will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.

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8. Unsubscribing from E-Mail Marketing

Each Site visitor can unsubscribe from receiving e-mail containing promotional offers from us simply by using the unsubscribe instructions located at the bottom of every e-mail promotion or by sending a request with “unsubscribe” in the subject line on the E-mail us link in the Contact Us section or call 1-423-562-1927 during regular business hours (Monday - Friday 8AM - 6PM E.S.T.). Because mailing lists are prepared in advance of each promotion, you may receive a couple of promotions before the change is effective.

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9. Cookies and Other Technology Information

A cookie is a small file stored on your computer by a web site to give you a unique ID. We use cookies and other technologies to track new visitors to this Site and recognize past customers so that we may present more personalized content. Cookies used by this Site do not contain any personally identifiable information. We cannot identify a customer unless that information is provided voluntarily. NOTE: If you configure your computer to block cookies, you may not be able to access certain Site functions.

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10. Links

This Site contains links to other sites that are not owned, maintained, operated, or endorsed by or for Tennessee Alarm Store and not subject to the same Privacy and other Policies. We are not responsible for the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and we disclaim any liability for links: (I) from another website to this Site, and (II) to another website from this site. You should read the other site’s privacy policies to understand how personal information collected about you is used and protected.

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11. Policy Updates

From time to time we may change our privacy policies because of changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on the Site with an updated revision date. Please check the Site periodically for updates. Policy updates shall be effective the date the change is posted on the Site. By continuing to use the Site after we post any changes, you agree to the terms of the updated policy.

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12. Questions

If users have any questions or suggestions regarding our privacy policy, please contact us by clicking on the E-mail us link in the Contact Us section or call 1-423-562-1927 during regular business hours (Monday - Friday 8AM - 6PM E.S.T.).

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